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First 100 Days: Resolving the 9-1-1 Crisis

Seconds matter in an emergency, and under my leadership, all residents and visitors under the jurisdiction of Broward Sheriff’s Office (BSO) will receive the highest quality of emergency response and emergency management in Florida.
When your family dials 9-1-1 for an emergency, help should always be just a few minutes away. To achieve this, three Broward county call centers with a total of just over 400 telephone dispatchers, manage all incidents across 29 of the county’s 31 cities. According to a 2019 audit by the Broward County, there are an average of 30 unfilled positions at these call centers.

This means that dispatchers put in an average of 16 extra overtime hours per month to successfully handle the police, fire and ambulance calls that allow the county to respond to emergencies in time. The result is more than $7million dollars a year in overtime costs – funds that would be better used making sure that our first responders have the tools and manpower they need to do their jobs.

In my first 100 days, I will restore Broward County’s reputation as the example within Florida of how law enforcement should be managed and delivered to our citizens. Nothing is more central to accomplishing this mission than correcting the failures currently plaguing our 9-1-1 system and making sure our residents and visitors don’t have to play Russian Roulette when they have an emergency.

As your Sheriff I will:
● Ensure that Broward County has the right amount of dispatchers to respond to 9-1-1
emergencies without costly forced overtime
● Hire and train sufficient first responders from our communities to relieve the current personnel who are overworked
● Give our BSO deputies the resources they need to reduce officer-involved shootings and other negative issues that occur in the day-to-day course of policing in Broward.

“In my first 100 days, I will [end the 9-1-1 Crisis and] restore Broward County’s reputation as the example within Florida”.

When I become your Sheriff, Broward Sheriff’s Office will remember that our police, fire, paramedic and dispatcher personnel are all mothers and fathers, sisters and brothers and daughters and sons. They are regular people doing a difficult, stressful and often very dangerous job.
We will make sure they have the tools to be the best at what they do: save lives.